Care & hosting
Website care,
with a clear scope.
Know what’s checked, what can be changed and who to contact. Hosting and care are separate parts of a straightforward monthly plan.
Hosting only
£25/month
For a small brochure website where you manage the site itself.
- Hosting and SSL certificate management
- Daily site backup target with 30-day retention
- External availability monitoring
- Infrastructure support and an agreed restore route
No content edits, CMS/plugin updates or SEO work. Mailbox licences and domains are separate.
Discuss hostingWebsite care
£99/month
Routine upkeep and a little room for the small things.
- £25 hosting + £74 website care
- Routine CMS/plugin updates where applicable
- Backup checks and quarterly restore test
- 30 minutes of small content edits each month
- Monthly summary of checks and work completed
Planned reply within 2 UK working days. Unused edit time does not roll over.
Discuss website careEnhanced care
£179/month
For businesses with more frequent changes.
- £25 hosting + £154 website care
- All standard care checks
- 90 minutes of small content edits each month
- Priority triage for site faults
- Monthly work and health summary
Planned reply within 1 UK working day. New pages, features and ongoing SEO are quoted separately.
Discuss enhanced carePlans for brochure and service-business websites. No VAT is added. Your agreement confirms the platform, checks and recovery arrangements. Existing-site onboarding starts from £150 after a review.
What your care
allowance covers.
Time includes checking the request, making the change and checking it afterwards. Additional work is agreed before it starts.
Covered within your allowance
- Change a paragraph on an existing page
- Update opening hours or a service price
- Replace a supplied image
- Fix a broken link
A separate piece of work
- Add a page or redesign a section
- Write substantial new content
- Build a new booking or payment feature
- Run ongoing SEO or advertising
Extra work at £65/hour or a fixed quote.
Backup and recovery
arrangements.
The care plan is designed around daily backups, a separate recovery copy and scheduled restore tests. Retention, recovery targets and responsibilities are confirmed for your chosen platform.
A reply target is a support commitment, not a guaranteed fix time. This is a personal business-hours service; a 24-hour help desk needs a different arrangement.
Monthly rolling care, with 30 days’ notice. Your domain and agreed site assets remain yours when you leave.